Snappy | Micro Edition Software Features

Micro Edition

Maximize Efficiency & Made Simple

QMS Web Server
QMS Kiosk
QMS Counter Call Unit
QMS Counter Display

QMS Web Server

Company Information
- To provide comprehensive company information, our system allows you to input essential details such as the company name, site name, telephone number and website link.
Employee Configuration
- Our system allows you to effortlessly add employees who will be responsible for processing tokens at the counter. With the ability to input employee information including employee ID, password, phone number and email address, you can effectively manage and track their activities within the token processing system.
- Can add only 1 employee and 1 default user.
Employee Privileges
- With our platform, you have the flexibility to assign access rights to individual employees, allowing them to securely access and manage specific features and functionalities.
Service Configuration
- Our platform allows you to easily add and highlight the diverse services your company provides.
- 1 service only user can configure.
Token Announcement
- Our system empowers you to choose the audio type, how many times to play audio, adjust the language priority, ensuring a tailored and impactful voice announcement experience.
- In our voice announcement feature, you have several options available. Firstly, you can select the audio type, whatever it's the default audio or customized audio sounds, to suit your preference.
Backup
- Backup: Our system offers backup to ensure data integrity. You can perform instant backups, allowing you to quickly capture and preserve the latest data.
- Restore: Further more, our system provides a seamless restore feature, enabling you to effortlessly recover and restore backup data whenever needed.
Report
- Efficiently track and analyze your operations by accessing the report page, where you can view comprehensive reports categorized by date. Dive into detailed token reports.
- Token Report Only.
Multilingual Support
- You can easily add new languages or even user-defined languages to ensure comprehensive language coverage for your customers.
- Text layout alignment is a customizable feature, enabling you to select between left-to-right or right-to-left alignment based on language requirements.
- Two languages support (English Arabic, English Chinese and English French).
Token Receipt Configuration
- You can customize token receipt as font size, font weight & height, labels configuration as well as you can change logo size.
- We provide 2 template for token receipt.
- Pattern 2 Only.
Customize Design
- You can customize the template for kiosk, counter display.
- You can change some views for device label size, color, font, width, height, background.
- Can configure only for available template.
Built in Web Browser
- Our QMS web application offers the convenience of accessibility through your preferred browser, allowing you to browse and utilize its features seamlessly.
- Whether you prefer chrome, firefox, safari or any other popular browser, our QMS web application is designed to be compatible and user-friendly across various platforms.

QMS Kiosk

Platform
- Our platform offers the flexibility to process to get tokens in either the android kiosk application or the web application to get web ticketing.
- Android standalone kiosk (Max 1 Count).
Language Selection Screen
- Our user-friendly system enables customers to easily navigate and select their preferred language for the entire token process.
- Two languages support (English Arabic, English Chinese and English French).
Service Selection Screen
- Our service menu is designed to accommodate all preferences, enabling customers to select a single service or multiple services for a comprehensive experience.
- We offer your customers the option to select a single service or multiple services based on their preferences.
Automatic Token Update to Counter
- Service Based Updation: The token updation system is designed to allocate the user-selected token to the specific counter responsible for processing the corresponding service.
Keyboard Configuration
- Our application offers a unique feature where users can select their preferred language and the system automatically displays a language-based keyboard throughout the entire token process.
No of Person Allocation
- Our platform offers the flexibility to customer to provide information about No of Person in Kiosk which makes suitable for places like Restaurants for Table allocation.

QMS Counter Call Unit

Platform
- Our platform offers the flexibility to employee process the tokens in either the android counter call unit application or the web application to process the token.
- Now user can browse Counter Call Unit Web in Mobile device
Normal Queue Counter process
- Our platform offers a normal template specifically designed for the normal queue process. The normal template showcases essential information such as the token number, customer name, date & time, counter number, selective tokens, upcoming tokens, estimated waiting time, allowing employee to stay informed throughout the queue process.
- By default 1 counter only.
Next
- By clicking the "Next" button, users can effortlessly advance to the next token, ensuring a smooth and efficient workflow.
Recall
- Ensure efficient customer service by utilizing the "Recall" button to call a token again when the customer hasn't yet reached the counter.
Employee Details
- In addition to displaying the date & time, the system also present comprehensive employee details.
- Display the employee's name in counter call unit.
- Display the employee profile image on the counter call unit for enhanced identification.
Selective Token
- Selective token process to you can select any token in waiting token list to process the token.
Multilingual Support
- The software application boasts robust multi language support, allowing employee to seamlessly choose known languages for a truly global experience.
- Two languages support (English Arabic, English Chinese and English French).

QMS Counter Display

Platform
- Our platform offers the flexibility to customer to show the queue status tokens set in either the android queue status display application or LED to show.
- The counter display system allows for the seamless of up to 1 counter display, providing sample space for showcasing a wide range of token details.
Template Screen
- Our collection offers an extensive range of eye-catching templates designed specifically for counter displays.
- We provide an extensive templates of 1 template specifically designed for counter displays, ensuring that you can find the perfect style to showcase information effectively.
Token Number
- The counter display board prominently showcases the current counter process token number, allowing customers to know when it's their turn for service.
LED Indicator
- The LED Indicater on the counter display is a useful tool to inform the customer when the service is free or not available or busy. The LED Indicater provides 3 color light to show real-time information.
- This configuration will work according to the device purchased by customer. If there is no light indicator in device then it won’t be applicable.