Snappy | Lite Edition Software Features

Lite Edition

Maximize Efficiency & Made Simple

QMS Web Server
QMS Kiosk
QMS Counter Call Unit
QMS Counter Display
QMS Queue Status Display

QMS Web Server

Company Information
- To provide comprehensive company information, our system allows you to input essential details such as the company name, site name, telephone number and website link.
Employee Configuration
- Our system allows you to effortlessly add employees who will be responsible for processing tokens at the counter. With the ability to input employee information including employee ID, password, phone number and email address, you can effectively manage and track their activities within the token processing system.
- Can add only 5 employees and 1 default user.
Employee Privileges
- With our platform, you have the flexibility to assign access rights to individual employees, allowing them to securely access and manage specific features and functionalities.
Service Configuration
- Our platform allows you to easily add and highlight the diverse services your company provides.
- Maximum 10 service only user can configure.
Token Announcement
- Our system empowers you to choose the audio type, how many times to play audio, adjust the language priority, ensuring a tailored and impactful voice announcement experience.
- In our voice announcement feature, you have several options available. Firstly, you can select the audio type, what ever it's the default audio or customized audio sounds, to suit your preference.
Backup
- Backup: Our system offers backup to ensure data integrity. You can perform instant backups, allowing you to quickly capture and preserve the latest data.
- Restore: Further more, our system provides a seamless restore feature, enabling you to effortlessly recover and restore backup data whenever needed.
Report
- Efficiently track and analyze your operations by accessing the report page, where you can view comprehensive reports categorized by date. Dive into detailed token reports.
- Token Report Only.
Multilingual Support
- You can easily add new languages or even user-defined languages to ensure comprehensive language coverage for your customers.
- Text layout alignment is a customizable feature, enabling you to select between left-to-right or right-to-left alignment based on language requirements.
- Two languages support (English Arabic, English Chinese and English French).
Token Receipt Configuration
- You can customize token receipt as font size, font weight & height, labels configuration as well as you can change logo size.
- We provide 2 template for token receipt.
- Pattern 2 Only.
Customize Design
- You can customize the template for kiosk, counter display, queue status display.
- You can change some views for device label size, color, font, width, height, background.
- Can configure only for available template.
Built in Web Browser
- Our QMS web application offers the convenience of accessibility through your preferred browser, allowing you to browse and utilize its features seamlessly.
- Whether you prefer chrome, firefox, safari or any other popular browser, our QMS web application is designed to be compatible and user-friendly across various platforms.
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Dashboard
- Our advanced dashboard empowers you with a comprehensive overview of your operations, providing reports on the total number of tokens, service details, employee status, device statistics for kiosks, counter call unit details, counter display analytics, queue status updates, digital signage device status details, date-wise reports and the latest token information.
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Time Synchronization
- You can choose to update the QMS server time to all QMS devices, ensuring consistent and accurate timekeeping throughout your QMS devices.
- Alternatively, you have the option to update the NTP server time to all devices, leveraging the Network Time Protocol to synchronize the time across your QMS devices efficiently.
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Web Ticketing (Pricing)
- Take advantage of our web ticketing feature, which not only allows you to generate tokens on the web counter and also provides the option to print tokens or send SMS notifications to customers.

QMS Kiosk

Platform
- Our platform offers the flexibility to process to get tokens in either the android kiosk application or the web application to get web ticketing.
- Android standalone kiosk (Max 1 Count).
- Web ticketing (Pricing).
Language Selection Screen
- Our user-friendly system enables customers to easily navigate and select their preferred language for the entire token process.
- Two languages support (English Arabic, English Chinese and English French).
Service Selection Screen
- Our service menu is designed to accommodate all preferences, enabling customers to select a single service or multiple services for a comprehensive experience.
- We offer your customers the option to select a single service or multiple services based on their preferences.
Automatic Token Update to Counter
- Service Based Updation: The token updation system is designed to allocate the user-selected token to the specific counter responsible for processing the corresponding service.
Keyboard Configuration
- Our application offers a unique feature where users can select their preferred language and the system automatically displays a language-based keyboard throughout the entire token process.
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Instant SMS (Pricing)
- By choosing the SMS method, users can easily receive their tokens receipt directly on their mobile devices.
- Users can simply collect their token from the printer.
- Customer can take token receipt via printer and SMS.
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Token SMS Remainder (Pricing)
- The configuration allows for customization of the SMS delivery time, ensuring that customers receive timely notifications based on the specified token waiting time and same as service based waiting token.
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Manual Service Configuration
- Our kiosk software includes a user-friendly manual service configuration tool, enabling administrators to effortlessly determine which services are showcased on the kiosk display.
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Arabic Font for Token
- The kiosk application now supports arabic font for tokens, ensuring that customers in arabic-speaking regions can easily read and understand their assigned token numbers.

QMS Counter Call Unit

Platform
- Our platform offers the flexibility to employee process the tokens in either the android counter call unit application or the web application to process the token.
Normal Queue Counter process
- Our platform offers a normal template specifically designed for the normal queue process. The normal template showcases essential information such as the token number, customer name, date & time, counter number, selective tokens, upcoming tokens, estimated waiting time, allowing employee to stay informed throughout the queue process.
- By default 5 counters only.
Next
- By clicking the "Next" button, users can effortlessly advance to the next token, ensuring a smooth and efficient workflow.
Recall
- Ensure efficient customer service by utilizing the "Recall" button to call a token again when the customer hasn't yet reached the counter.
Employee Details
- In addition to displaying the date & time, the system also present comprehensive employee details.
- Display the employee's name in counter call unit.
- Display the employee profile image on the counter call unit for enhanced identification.
Selective Token
- Selective token process to you can select any token in waiting token list to process the token.
Multilingual Support
- The software application boasts robust multi language support, allowing employee to seamlessly choose known languages for a truly global experience.
- Two languages support (English Arabic, English Chinese and English French).
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Retail Queue Counter Process (Pricing)
- With our retail template, you can easily track the progress of customer orders through distinct stages, including "Processed," "Processing," and "Dispatched," ensuring smooth and organized retail queue management.
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Forward
- The application now includes a forward button that allows users to seamlessly forward tokens to either another counter service or the same counter service for efficient processing.
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Start
- To initiate the service for the current token, simply click the "Start" button to activate its functionalities.
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Pause
- If you wish to temporarily halt the service for the current token, just click on the "Pause" button.
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Complete
- To finalize the token services, simply click the "Complete" button, ensuring that all necessary tasks are finished.
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Total Server Tokens
- Employees can easily track their progress and productivity by viewing the total served token, which shows the number of tokens they have successfully completed.
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Employee Performance Status
- Real-time performance status updates for employee token process status.
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Performance Alert Popup
- The performance alert popup provides real-time notifications tailored to individual employee's performance.

QMS Counter Display

Platform
- Our platform offers the flexibility to customer to show the queue status tokens set in either the android queue status display application or LED to show.
- The counter display system allows for the seamless of up to 5 counter displays, providing sample space for showcasing a wide range of token details.
Template Screen
- Our collection offers an extensive range of eye-catching templates designed specifically for counter displays.
- We provide an extensive templates of 1 template specifically designed for counter displays, ensuring that you can find the perfect style to showcase information effectively.
Token Number
- The counter display board prominently showcases the current counter process token number, allowing customers to know when it's their turn for service.
LED Indicator
- The LED Indicater on the counter display is a useful tool to inform the customer when the service is free or not available or busy. The LED Indicater provides 3 color light to show real-time information.
- This configuration will work according to the device purchased by customer. If there is no light indicator in device then it won’t be applicable.
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Multilingual Support
- The software application boasts robust multi language support, allowing employee to seamlessly choose known languages for a truly global experience.
- Two languages support (English Arabic, English Chinese and English French).
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Waiting Count
- The waiting token count feature displays the total number of waiting tokens, giving users an overview of the queue and the estimated waiting time.
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Counter Display Advertisment
- By advertising in a kiosk display, you have the opportunity to significantly boost your business. With a well-designed and captivating advertisement in a kiosk display, you can attract a wider audience and increase brand awareness.
- You can add Image slider in counter display advertisement.

QMS Queue Status Display

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Platform
- Our platform offers the flexibility to customer to show the queue status tokens set in either the android queue status display application or LED to show the token informations.
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Normal Queue Process Template
- Our queue management system offers a range of 1 template for queue status display, allowing businesses to choose the design that best fits their brand and environment.
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Retail Process Template (Pricing)
- With our retail template, you can easily track the progress of customer orders through distinct stages, including "Processed","Not Appeared", "Processing," and "Dispatched," ensuring smooth and organized retail queue management.
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Multilingual Support
- The software application boasts robust multi language support, allowing employee to seamlessly choose known languages for a truly global experience.
- Two languages support (English Arabic, English Chinese and English French).
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Show Token & Counter Number
- The queue status display will showcase the 5 tokens set along with a counter number, providing customers with clear visibility of their position in line.
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Mapping Counter
- Our application offers token display configuration, allowing users to customize the counter-based token presentation according to their preferences in queue status display.
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Mapping Service
- The token display configuration feature allows businesses to customize their service-based tokens, ensuring that customers receive clear and accurate information about the services token they are waiting.
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Queue Status Display Advertisment
- Maximize the visibility of your products and services with our advertisement screen, providing a powerful platform to boost your brand and captivate potential customers.
- You can add Image slider in queue status display advertisement.